If you don't remove the cache periodically, then it can lead to the Netgear genie app not working issue. The app cache gets stored on your mobile device. 3) Clear The Cache of Your Netgear Genie App In case restarting the device does not work, then you can move on to the next solution. When you are done with this, you can pen the Netgear Genie app again and check if it's working or not. For this, you just need to turn off your smartphone and then turn it back on. In such a case, you are required to restart your mobile device. Maybe there is a technical glitch in your device that is causing the problem. You can just go to the Google Play Store or Apple Store and reinstall the app from there. Netgear Genie app is available for iOS as well as Android devices. In this case, you are required to uninstall the app and download it on your device one more time. This will prevent you from running the app on your device. This problem can occur if you install the corrupt or outdated version of the app on your device. Here, we have listed out some solutions that you can try to fix the Netgear genie app not working issue. There can be multiple reasons responsible for this problem. This problem can also occur because of a cache stored from the wrong installation. It can be because of technical glitches or due to the partial installation of the app. How to Fix the Netgear Genie App not Working Issue?Ī lot of reasons can be responsible for the Netgear genie app not working issue. Below, we have mentioned all the things that you can try to fix the Netgear genie app not working issue. In case you are encountering issues with the Netgear Genie app, then we are here to help you get rid of this problem. But what if you feel that your Netgear genie app is not working? All you need to do is to use the Netgear genie app and you will be able to access the settings easily. It has become easier for Netgear genie users to access the extender settings. Note: For more information, see How to update firmware on your NETGEAR product.Posted on | Netgear Router Help How to Fix Netgear Genie App Not Working? You can download user manuals and firmware updates from NETGEAR Support. Troubleshooting NETGEAR Wi-Fi Range Extenders.How do I set up my NETGEAR WiFi Range Extender?.Reconnect your WiFi devices to the extender.įor additional information and troubleshooting assistance, see the following knowledge base articles:.Note: If your router uses WEP security, enter its network name (SSID) and password when prompted. Follow the prompts to reconnect your extender to your home network.
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